Get Answers and Help

We can generate alt text for all popular image formats. We support JPG, PNG, GIF, WEBP, and BMP images, as long as they are less than 16MB in size and at least 50x50 pixels.

Our pricing is very simple - each subscription plan grants you a fixed number of monthly/yearly credits, or you can make a one-time purchase of credits whether you are on a recurring plan or not. Every time you generate alt text for an image (via API call, plugins, or using our website), you use one credit. Unused credits roll over at the end of each billing period. Plans can be cancelled at any time.

When you cancel your subscription plan, automatic renewals will be turned off and you will not be charged going forward. You will retain any unused credits in your account.

Yes, there is no limit to how many websites or integrations you can associate with your account. We have many customers who run multiple sites under the same account. As long as you have credits available in your account, you will be able to generate alt text.

No, you do not lose any alt text that you already generated. For example, if you use our WordPress plugin to add alt text to 500 images, and then uninstall the plugin, the alt text will remain on those 500 images.

Yes, we support over 130 different languages! If you use our website or WordPress plugin, just select your desired language in the settings dropdown. If you are using our Developer API, we've documented the `lang` parameter that should be sent in your image create request.

Yes, you can set the maximum length for generated alt text in your Account settings. Note that Google no longer recommends a limit on alt text length, and modern screen readers do not impose a limit either.

No, we do not store any images or binary files. Your library consists of your original image URLs, the alt text generated by AltText.ai, and any associated image metadata that you provided.

We offer the ability to whitelabel your account so that any integrations/installations will not display the name of your paid credit plan. You can also control the maximum number of images that can be processed each month per API Key in your account. Just click the 'Whitelabel' checkbox in your account settings to activate the feature.

We have native plugins for WordPress, Contentful, and Hygraph. If you are using a different CMS platform, check out our Zapier/Pabbly/Albato/SureTriggers connectors, which work with hundreds of other apps and platforms. Our team is always evaluating new partners based on customer demand, so be on the lookout for even more plugins!

Option 1: From your WordPress admin, go to the AltText.ai -> Bulk Generate page. You will see how many images are missing alt text, and you can update them all in bulk. See a screenshot.

Option 2: From the Media library list view, select the images you want to update, then select the dropdown for Bulk Actions -> AltText.ai: Generate Alt Text. This will immediately start to update the selected images. See a screenshot.

Yes - just open the image in your WordPress media library, and you will see a button that says

⚡ Update alt text

Click that and it will set the alt text just for that image. Note that this will overwrite any existing alt text you have for the image in WordPress.

AltText.ai integrates focus keyphrases from popular WordPress SEO plugins like Yoast, AllInOne, RankMath, Squirrly SEO, The SEO Framework, and SEOPress when generating alt text. To use this feature, first make sure your post has a focus keyphrase set up. Then just upload your images to the post and AltText.ai will intelligently incorporate your keyphrases into the alt text. You can even retroactively update the alt text for existing images associated with posts and AltText.ai will pick up any keyphrases you have set.

Look in the AltText.ai plugin settings in your WordPress admin. There is a checkbox to indicate if your WordPress site is publicly available or not. If your site is not publicly available, then you should uncheck this box. When unchecked, AltText.ai will upload your images directly for analysis, instead of fetching via URLs. Alternatively, you can make your site publicly accessible over the internet, and then make sure the box is checked so that AltText.ai can fetch your images via URLs.

Yes, to rename your image files based on the generated alt text, you just need to use the Phoenix Media Rename plugin. Simply install the plugin, and in the Settings menu check the box for the integration with AltText.ai!

In your Shopify Admin, make sure you reload the product page after making any image or title changes. This will pick up the new alt text which was added in the background by AltText.ai. Note that it may take several seconds before the alt text is added due to notification delays from Shopify.

Whenever you add a product image, or update a product in your Shopify admin, AltText.ai will run in the background to add alt text for any images that need it. If an image already has alt text, it will just be skipped (unless you have enabled the 'overwrite' setting).

Not at all! We do not add anything to your store's 'front end' theme or HTML code. AltText.ai works purely in the background to update Shopify with your image alt text, so your store speed is not affected.

The following table shows all of the supported languages along with the language code to use in your API requests or CSV uploads: